Warranty on Repairs

We offer a 30-day warranty on most repairs completed by Megatronic Cell Phone Services, based on date of purchase in shop or shipping date for mail orders. This covers only the specific repair(s) we made and does not cover liquid damage repair. If you find that the same problem persists after the repair, you can return it to us within the 30-day warranty period for a warranty repair free of charge. You will need to fill out a service form and submit a copy of your original payment with the phone.

Please note this limited warranty does not cover cosmetic or liquid damage; devices repaired elsewhere; devices we did not repair; damage caused by misuse, improper handling, neglect, accident, dropping, liquid exposure, alteration or any other abuse. For example, it does not cover a replaced LCD screen or lens cover should it be broken or cracked again after the repair, as this can only happen by misuse, such as by dropping the phone. Our 30-day warranty covers only those repairs and parts installed by Megatronic Cell Phone Services and is void if the parts have been tampered with or damaged due to the phone being taken apart by someone other than us. Any refunds are minus a diagnostic fee of $19.99. Shipping charges are non-refundable.

Liquid damaged phones are subject to different repair conditions and are not covered by any warranty. Megatronic Cell Phone Services inspects all devices for liquid damage.

Please note the condition of a cell phone or tablet computer may degrade before, during or after the repair process if the damage was caused by liquid (this is because liquid may still be present in the device and the simple fact of opening it may allow the liquid to move about and further damage the device). Our technicians are skilled in liquid damage repair, but cannot be responsible for any such damage or loss.

Due to the nature of electronics repair, Megatronic technicians may not be able to find the hidden issues inside your electronic equipment. The inspection fee of $19.99 will still apply.

It is very important to backup your contacts, data, audio, video and picture files before submitting your cell phone for repairs. It is possible, and even likely in software repairs, that such files will be lost or reformatted during the repair service. Megatronic Cell Phone Services will not be responsible for any such damage or loss.

Warranty on Refurbished Cell Phones and Tablet Computers

We offer a 14-day warranty on refurbished cell phones and tablet computers, based on date of purchase in shop or shipping date for mail orders. This limited warranty does not cover defects of a cosmetic nature only, nor does it cover any device that has been subjected to abuse, accident, improper handling or use contrary to any instructions issued by Megatronic Cell Phone Services. Specifically, this warranty does not cover a broken screen.

Please note that you must return the phone or computer to Megatronic Cell Phone Services promptly upon discovery of any defect, after which, as your sole remedy and Megatronic Cell Phone Services’ sole obligation under this warranty, we will at our option, (a) repair or replace without charge the defective device or (b) refund the purchase price and associated taxes, minus the restocking fee.

All cell phone and tablet computer sales are subject to a 20% restocking fee upon return. The cell phone or tablet computer must be in its original sales condition and you must provide your original receipt.

No Warranty on DIY Part Sales

We do NOT offer a refund or exchange on any sale of DIY replacement phone parts (LCDs, touch screens, flex cables, etc.). All parts are inspected and tested before shipment; however, replacement parts are very fragile and easily broken during installation. For this reason, all part sales are final sales. No exceptions. (We love to see people repairing their own equipment, but please make sure you know what you are doing before you order.)

Privacy Notice

This privacy notice discloses the privacy practices for www.cellphonefixed.com.  This privacy notice  applies solely to information collected by this web site.  It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is  used and with whom it may be shared.

2.   What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect  information that you voluntarily give us via email or other direct contact from you.  We will not  sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us.  We will  not share your information with any third party outside of our organization, other than as  necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials,  new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time.  You can do the following at any  time by contacting us via the email address or phone number given on our website: ­

  • See what data we have about you, if any.  ­
  • Change/correct any data we have about you. ­
  • Have us delete any data we have about you. ­
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information.When you submit sensitive information via the  website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is  encrypted and transmitted to us in a secure way.  You can verify this by looking for a closed lock  icon at the bottom of your web browser, or looking for “https” at the beginning of the address of  the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your  information offline. Only employees who need the information to perform a specific job (for  example, billing or customer service) are granted access to personally identifiable information.   The computers/servers in which we store personally identifiable information are kept in a secure  environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 604-872-2355 or via email.