Warranty on Repairs
We offer a 30-day warranty on most repairs completed by Megatronic Cell Phone Services, based on date of purchase in shop or shipping date for mail orders. This covers only the specific repair(s) we made and does not cover liquid damage repair. If you find that the same problem persists after the repair, you can return it to us within the 30-day warranty period for a warranty repair free of charge. You will need to fill out a service form and submit a copy of your original payment with the phone.Liquid damaged phones are subject to different repair conditions and are not covered by any warranty. Megatronic Cell Phone Services inspects all devices for liquid damage.Please note this limited warranty does not cover cosmetic or liquid damage; devices repaired elsewhere; devices we did not repair; damage caused by misuse, improper handling, neglect, accident, dropping, liquid exposure, alteration or any other abuse. For example, it does not cover a replaced LCD screen or lens cover should it be broken or cracked again after the repair, as this can only happen by misuse, such as by dropping the phone. Our 30-day warranty covers only those repairs and parts installed by Megatronic Cell Phone Services and is void if the parts have been tampered with or damaged due to the phone being taken apart by someone other than us. Any refunds are minus a diagnostic fee of $19.99. Shipping charges are non-refundable.
Due to the nature of electronics repair, Megatronic technicians may not be able to find the hidden issues inside your electronic equipment. The inspection fee of $19.99 will still apply.Please note the condition of a cell phone or tablet computer may degrade before, during or after the repair process if the damage was caused by liquid (this is because liquid may still be present in the device and the simple fact of opening it may allow the liquid to move about and further damage the device). Our technicians are skilled in liquid damage repair, but cannot be responsible for any such damage or loss.
It is very important to backup your contacts, data, audio, video and picture files before submitting your cell phone for repairs. It is possible, and even likely in software repairs, that such files will be lost or reformatted during the repair service. Megatronic Cell Phone Services will not be responsible for any such damage or loss.
Warranty on Refurbished Cell Phones and Tablet Computers
We offer a 14-day warranty on refurbished cell phones and tablet computers, based on date of purchase in shop or shipping date for mail orders. This limited warranty does not cover defects of a cosmetic nature only, nor does it cover any device that has been subjected to abuse, accident, improper handling or use contrary to any instructions issued by Megatronic Cell Phone Services. Specifically, this warranty does not cover a broken screen.All cell phone and tablet computer sales are subject to a 20% restocking fee upon return. The cell phone or tablet computer must be in its original sales condition and you must provide your original receipt.Please note that you must return the phone or computer to Megatronic Cell Phone Services promptly upon discovery of any defect, after which, as your sole remedy and Megatronic Cell Phone Services’ sole obligation under this warranty, we will at our option, (a) repair or replace without charge the defective device or (b) refund the purchase price and associated taxes, minus the restocking fee.